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Co-Regulation to Self-Regulation: Supporting Customer Service
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Event Details
Event Description
Co-Regulation to Self-Regulation: Supporting Customer Service (Jefferson School District)
Instructors:
Mary Michael
Mental Health and Behavior Education Specialist, Jennifer Young Communications
Event Description:
This workshop is designed to explore regulation concepts and strategies. We will explore the continuum of regulation. Participants will gain strategies for co-regulation, identifying and recognizing triggers, and creating co-regulation cues using customer service lens.
Event objectives:
Identify how trauma impacts brain development that affects learning and behavior in school
Increase confidence when responding to behaviors using customer service techniques
Provide resources, strategies, and tools to use in your workplace
Agenda:
Introduction to Co-Regulation
The Brain Sets the Stage
Self Regulation: Introduction to and Dynamics of
Identifying Triggers
Creating Co-Regulation Cues
Customer service tips and strategies
Who should attend:
Administrators, Clerical/Secretary Staff, School Counselors identified by Jefferson School District
What should attendees bring:
Something to write with and a growth mindset
Event Location:
Jefferson Middle School, 2180 Talbot Road SE, Jefferson, OR 97352
If this event is closed or you have questions, please reach out to Erick at
erick.aguirre@wesd.org
.
Location
Off Site
Site
Curricular Group
Interdisciplinary
Fee
Free
Contact Information
Mary Michael
Session Information
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Start:
Wednesday May 29th, 2024 at 02:00 pm
End:
Wednesday May 29th, 2024 at 03:00 pm
PDUs:
1.00
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